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02 / Experience

My Professional Experience

With over a decade of experience in software engineering, I have contributed to numerous projects across various domains. Here are some highlights of my professional journey:

2019
Joined current employer
4
Companies worked at
3+
Team lead roles
3
Cloud platforms used
Career Timeline

Work History

From fresh graduate to senior engineer, each role added a new dimension to my technical depth and leadership reach.

Soaren Management

Senior Software Engineer

Feb 2024 — Present

● Current Role
  • Developed enterprise solution for agent-customer interactions across voice, chat, and email channels, serving hundreds of agents simultaneously.
  • Integrated Google DialogFlow for natural language understanding, enabling intent recognition and automated routing within customer support flows.
  • Led end-to-end project execution covering architecture decisions through to production deployment, mentoring junior and mid-level engineers throughout.
  • Collaborated with product, design, and QA cross-functional teams to align technical delivery with business objectives.
PHP Laravel JavaScript Python Google DialogFlow spaCy NLTK MongoDB Google Cloud AWS Azure

Soaren Management

Software Engineer

Jan 2019 — Feb 2024

  • Created comprehensive enterprise solution enabling seamless agent-customer interactions via voice, chat, and email channels. This foundation later scaled into the senior-led product.
  • Implemented Google DialogFlow for NLP capabilities, building conversational flows and training models for customer support automation.
  • Worked across backend, APIs, and cloud infrastructure, gaining multi-cloud experience with GCP, AWS, and Azure in a single production environment.
PHP Laravel Python DialogFlow MongoDB GCP AWS

Dream Door Soft Ltd.

Sr. Software Engineer & Team Lead

Jan 2014 — Jan 2019

  • Led a development team building robust web applications and plugins using CakePHP, delivering scalable solutions for diverse client requirements.
  • Leveraged WordPress for content management solutions, including custom theme development and plugin integration.
  • Built versatile Android hybrid mobile apps using HTML5, PhoneGap (Cordova), and Framework7, enabling cross-platform delivery from a single codebase.
  • Managed full project lifecycle from requirement gathering through production deployment, communicating directly with stakeholders.
PHP CakePHP WordPress JavaScript HTML5 PhoneGap Cordova Framework7 MySQL Git

CorePiler Incorporation

Software Engineer & Team Lead

Jun 2012 — Jan 2014

  • Developed and maintained web applications using the CodeIgniter framework, handling both frontend and backend with clean MVC architecture.
  • Integrated third-party APIs and payment gateways, enhancing application functionality and implementing secure transaction flows for e-commerce clients.
  • Created desktop applications using C# and Microsoft Access, delivering user-friendly interfaces for business process automation.
  • Assumed team lead responsibilities early, coordinating delivery schedules and code reviews across the engineering team.
PHP CodeIgniter C# HTML5 JavaScript Payment Gateways MS Access MySQL Git UI/UX Design

AdharSoft Incorporation

Software Engineer

Sep 2010 — May 2012

  • Designed, developed, and maintained web applications and software solutions to meet diverse client requirements from day one of my professional career.
  • Built responsive web interfaces using PHP, HTML5, and JavaScript, integrated with MySQL databases for dynamic data management.
  • Collaborated with cross-functional teams including designers and project managers, rapidly developing software delivery skills alongside technical depth.
PHP HTML5 JavaScript Python WordPress MySQL API Integration Responsive Design