02 / Experience

My Professional Experience

With over a decade of experience in software engineering, I have contributed to numerous projects across various domains. Here are some highlights of my professional journey:

2019
Joined current employer
4
Companies worked at
3+
Team lead roles
3
Cloud platforms used
Career Timeline

Work History

From fresh graduate to senior engineer, each role added a new dimension to my technical depth and leadership reach.

Soaren Management

Senior Software Engineer

Feb 2024 to Present

● Current Role
  • Developed enterprise solution for agent-customer interactions across voice, chat, and email channels, serving hundreds of agents simultaneously.
  • Integrated Google DialogFlow for natural language understanding, enabling intent recognition and automated routing within customer support flows.
  • Led end-to-end project execution covering architecture decisions through to production deployment, mentoring junior and mid-level engineers throughout.
  • Collaborated with product, design, and QA cross-functional teams to align technical delivery with business objectives.
PHP Laravel JavaScript React.js Vue.js Node.js Express Python Google DialogFlow spaCy NLTK MySQL PostgreSQL MongoDB GraphQL Google Cloud AWS Azure Heroku

Soaren Management

Software Engineer

Jan 2019 to Feb 2024

  • Created comprehensive enterprise solution enabling seamless agent-customer interactions via voice, chat, and email channels. This foundation later scaled into the senior-led product.
  • Implemented Google DialogFlow for NLP capabilities, building conversational flows and training models for customer support automation.
  • Worked across backend, APIs, and cloud infrastructure, gaining multi-cloud experience with GCP, AWS, and Azure in a single production environment.
PHP Laravel React.js Vue.js Node.js Python DialogFlow PostgreSQL MongoDB GCP AWS Heroku

Dream Door Soft Ltd.

Sr. Software Engineer & Team Lead

Jan 2014 to Jan 2019

  • Led a development team building robust web applications and plugins using CakePHP, delivering scalable solutions for diverse client requirements.
  • Leveraged WordPress for content management solutions, including custom theme development and plugin integration.
  • Built versatile Android hybrid mobile apps using HTML5, PhoneGap (Cordova), and Framework7, enabling cross-platform delivery from a single codebase.
  • Managed full project lifecycle from requirement gathering through production deployment, communicating directly with stakeholders.
PHP CakePHP WordPress JavaScript HTML5 PhoneGap Cordova Framework7 MySQL Git

CorePiler Incorporation

Software Engineer & Team Lead

Jun 2012 to Jan 2014

  • Developed and maintained web applications using the CodeIgniter framework, handling both frontend and backend with clean MVC architecture.
  • Integrated third-party APIs and payment gateways, enhancing application functionality and implementing secure transaction flows for e-commerce clients.
  • Created desktop applications using C# and Microsoft Access, delivering user-friendly interfaces for business process automation.
  • Assumed team lead responsibilities early, coordinating delivery schedules and code reviews across the engineering team.
PHP CodeIgniter C# HTML5 JavaScript Payment Gateways MS Access MySQL Git UI/UX Design

AdharSoft Incorporation

Software Engineer

Sep 2010 to May 2012

  • Designed, developed, and maintained web applications and software solutions to meet diverse client requirements from day one of my professional career.
  • Built responsive web interfaces using PHP, HTML5, and JavaScript, integrated with MySQL databases for dynamic data management.
  • Collaborated with cross-functional teams including designers and project managers, rapidly developing software delivery skills alongside technical depth.
PHP HTML5 JavaScript Python WordPress MySQL API Integration Responsive Design